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Plan Your Visit



  • Admission

    The Crystal exhibition is free for all visitors until April 27th. From April 29th, entry will be ticketed with free entry remaining for the groups outlined opposite.

    Ticket prices from April 29:

    Standard entry: £8. Includes two weeks entry from date of purchase, a free copy of the Crystal book 'Our Urban Future' and 10% discount at the shop and cafe on day of purchase.

    Friends of the Crystal membership: £25. Includes unlimited entry to the Crystal exhibition for a year from date of purchase, a free copy of the Crystal book 'Our Urban Future' and 10% discount at the shop and cafe for a year from date of purchase.

  • Free Entry
    Free Entry Eligibility

    From April 29th, the following groups will continue to get free entry to the Crystal exhibition when the required proof is provided.

    Residents of the London Borough of Newham. Photo ID and a letter or document sent in the last three months detailing name and address.
    All persons under 18 years of age. Photo ID.
    All persons in education, including all students. We encourage all education delegations to book in advance via their educational email address (.edu, .ac.uk, etc.). Educational ID or letter on headed notepaper from educational establishment will also be accepted as proof.
    Events space customers on day of booking.

  • Mobility

    The Crystal is accessible for visitors with a range of needs. Please refer to the PDF below for a detailed accessibility statement. If you require any mobility assistance within the Crystal please speak to a member of staff.

    Crystal accessibility statement
    (117 KB)

  • Map

    10 Zones explore city trends, challenges and solutions

    Download a copy now:


  • Rates

    Guided tours are available for £6 per person, up to 15 people per group. Please contact tours@thecrystal.org to book your tour or for further info.

  • Times

    Tours at the Crystal are popular so pre booking is recommended. Available between 10 am and 5 pm, Tuesday to Friday and 10am and 7pm Saturday and Sunday.

  • Schools

    For information on education programs and tours contact education@thecrystal.org

    Risk Assessment Document
    (129 KB)

How to get here

Café and Gift Shop

Contact Us

One Siemens Brothers Way
Royal Victoria Docks
London E16 1GB
+44 (0)207 055 6400