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Frequently Asked Questions


1What is the Crystal?
The Crystal, a highly sustainable events venue and pop-up innovation hub in the Royal Docks. The building features seven fully equipped meeting rooms, a state of the art auditorium and other events spaces.
3How long has the Crystal been open?
The Crystal opened to the public in September 2012.
4Do you have any facilities for cyclists or disabled parking bays?
Yes, parking bays for disabled badge holders are available on the north side of the building, as is our cycle parking area.
5Where is the nearest car park?
There is limited parking on site that will need to be discussed with the event manager when planning you event. In addition, the Crowne Plaza Hotel (E16 1AL) and the ExCel Convention Centre (E16 1XL)  both have parking facilities and are a short walk from the Crystal.
6How do you get to the Crystal from Royal Victoria DLR station?
When you arrive at Royal Victoria DLR station from Canning Town, cross the footbridge over the tracks and follow the road to your right for two minutes. As you approach the Docks you will see the Crystal across the road.
7How can I get in touch?
You can call us on 0207 055 6400, or send us an email on [email protected]