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Plan Your Visit


Opening Hours

Tuesday to Saturday

10am – 5pm

Last entry is 30 minutes prior to closing

Opening Times Over Christmas & New Year’s  Period:

Open until 4pm on Sat 22nd Dec

Closed Sun 23rd Dec – Weds 26th Dec

Open Thurs 27th Dec – Sat 29th Dec

Closed Sun 30th Dec – Tues 1st Jan

Open as normal from Weds 2nd Jan


Ticket Prices

  • £5

    Standard entry

    Two weeks entry from date of purchase and a 10% discount at the shop and café on day of purchase.
  • £4


    For people aged 60 and over, and for disabled people plus one carer (both pay £4). All the benefits of the Standard entry ticket are included.
  • £25

    Friends of the Crystal

    Unlimited entry for a year from date of purchase, a free copy of the Crystal book and 10% discount at the shop and café for a year. Join on arrival or download the form below. Enquire at the Crystal for reduced Student and Newham Resident Memberships. Friends of the crystal membership form
  • Residents of the London Borough of Newham

    with photo ID and a document sent in the last three months detailing name and address.

  • All persons under 18 years of age

    with photo ID. All children must be accompanied by an adult.
  • All persons in education

    with student or teacher ID or letter on headed notepaper from educational establishment.

    For educational groups, please book in advance via your educational email address (.edu, .ac, etc.) at


The Crystal is located close to both the Royal Victoria DLR station and the Emirates Royal Docks Cable Car station.

How to get here (pdf) View Map


Tours at the Crystal are available from 10am to 5pm, Tuesday to Saturday. Pre-booking is highly recommended.

Please contact to book your tour and for further information.


Take a break at the Café

Monday to Friday, 8:30am to 5pm
Saturday and Sunday, 10am to 5pm
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